Frequently Asked Questions
If you need help, the answer to your question is likely to be found on this page.
I can't login, or I forgot my username or password.
How can I delete my account?
If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!
How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.
How can I report an error or other problem with the site?
To report an error or problem with the site, you can contact us here.
How can I deal with someone that is bothering me?
How can I report spam or other inappropriate content?
You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.
Is my information kept private?
Absolutely. We do not share any personally identifying information about you to any third party.
How can I make my profile private?
If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page.
How can I block users from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.
Advertising & Sponsorships
What is the best way to Advertise on TheMOV?
We have a section just for advertisers. Please check out TheMOV Advertising to learn more about all the options we have.
I want to become a sponsor for a 5k run. Who do I contact?
We are very VERY selective of who we let sponsor our races. Thus, we really recommend you become a member here on our site & then check out our advertising options here: Advertising. We don't allow booths to be setup at our runs and we don't give out goodie bags, but we do have some incredible electronic goodie bags you're welcome to get involved with. Fill out the form after you sign up & a representative will get in touch with you.
I want to setup a booth at your next race, how do I get started with that?
We don't allow booths to be setup at our runs and we don't give out tangible goodie bags, but we do have some incredible electronic goodie bags you're welcome to get involved with. Fill out the form after you sign up & a representative will get in touch with you.We are very green in our efforts and work with companies who support this concept. We are very progressive in our approach and that's one of the best reasons to partner with us!
What upcoming projects do you have for me to sponsor or donate to?
Our upcoming products are always varying. The best way to get involved is to check out the Advertising page & also become an active member on the website. As of writing this, I know we are filming a lot of videos and sponsorship on them is welcome. You can also always write a check and mail it to us with your donation here:MOVFitness27 W. Anapamu St. #208Santa Barbara, CA 93101